网易为了防止用户发送超大的附件、防止频繁使用邮箱、打击自动化下载邮件附件程序,开始宁可错杀一千决不放过一个,现在又在没通知用户的情况下偷偷将163、126所有邮箱用户的附件大小由30M将为15M了,然后在很少有人浏览的邮箱“帮助”页面里将30M改为15M,对他们真的是无语言了。
  关于网易声称的“自动化程序”,前几天我编写的“邮箱共享下载系统”应该也算在内吧,不过现在我只开通该系统提供对TOM邮箱的支持。虽然我发现网易邮箱和TOM邮箱软件上使用的同一种邮件系统(想一想也正常,丁磊当年将网易163.net邮箱卖给广州飞华,1999年底飞华又将163.net卖给深圳新飞网,2000年9月新飞网又将163.net卖给TOM),我的邮箱共享下载系统在技术上支持网易邮箱没问题,但还是不打网易邮箱附件的主意为好,至少现在TOM邮箱还没网易那么小气。看看Gmail主页上的提示:“2000MB的可用存储空间,您无需删除任何一封邮件。”人家就大气多了。
  
  以下内容整理自:网易社区>网易客服

  (1)
  问:客户甲2005-07-21 13:17:09.0
  信箱附件变成15兆的通知谁了?
  
  答:网易客服(sovk)2005-07-21 13:25:32.0
  您好!
  由于部分用户发送超大的附件,导致影响其他用户发送邮件的速度,因此将附件大小调整为15M,以保证大多数用户能够享受优质的邮箱服务。相关的说明已在邮箱右上方的“帮助”显示,建议您可以进行查看了解。
  
  问:客户甲2005-07-21 13:32:16.0
  超大的附件是想法就发的吗?为什么不通知,影响了我们的使用,还找什么托词?
  
  问:客户乙2005-07-21 16:16:20.0
  既然改了附件大小,就应当通过邮件等明显的方式告诉用户。
  
  答:网易客服(sovk)2005-07-22 13:29:59.0
  您好!
  网易邮箱提供的2G大容量邮箱以及单封邮件15M大附件支持的服务,所有163/126邮箱用户均可使用。对于个别用户邮箱由于流量被禁用,是由于这些用户以非正常的方式滥用邮箱,使用多线程的方式上传/下载邮件,大量占用服务器带宽及资源,严重影响其它正常用户的使用;为了保障广大邮箱用户的利益,因此采取禁用的措施予以防止。
  对于通过webmail、OE或foxmail客户端软件等方式登录邮箱,进行收发邮件等操作的正常使用邮箱的用户;不会出现邮箱因流量而被禁用的情况,请您放心使用。邮箱的使用方法,您可以参照邮箱帮助中心的具体说明在网易帮助中心查看。谢谢!
  
  问:客户丙2005-07-23 17:07:12.0
  谁叫咱们是免费用户呢,免费用户的含义就是网易随时可以“免掉”和“废除”他们的承诺!
  
  网易客服没有继续回答......
  
  
  (2)
  问:客户2005-07-30 20:01:07.0
  126邮箱登陆居然还要输入图形校验码?又是数字又是字母一大串?
  以下是它们的页面文字
  为什么要输入图形校验码?
  XXXXXXXXXXXXXX
  必须键入您在图片中看到的字符以便我们可以确定是正常的用户在访问页面,而不是自动化的程序。这有助于避免自动化的程序创建欺骗性帐户或滥用帐户。
  
  答:网易客服(sovk)2005-07-30 20:04:23.0
  您好!
  出现您所描述的情况,是由于您之前在短时间内对邮箱进行多线程上传/下载文件,大量占用了网络带宽,严重影响其他用户的使用,被加入了灰名单,因而每次登录邮箱需输入校验码,请您核实。
  
  问:客户2005-07-30 20:38:31.0
  简直是胡说,只不过是用附件发送文件多了一些,而且都是在信箱中操作的,没有用过什么多线程的工具,你们就这样把客户放到灰名单真是太差劲了。
  
  网易客服没有继续回答......
  
  
  (3)
  问:客户2005-07-30 20:58:09.0
  我才存了总共加起来不到500M的附件到邮箱草稿箱内,网易邮箱系统嫌我连接次数太多,把我的IP给封了。我是ADSL动态拨号,重连了一次继续发,没想到过了没多久就把我帐号给禁了,请问解禁后我里面的邮件还在吗?
  
  答:网易客服(sovk)2005-07-30 21:01:28.0
  您好!
  被禁用的邮箱解除禁用状态,之前的邮件可能会被删除。




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